JOB SUMMARY: The Medical Assistant works closely with and serves the clinical team to ensure a seamless and efficient workday for the clinician and a 5 star experience for each and every patient.

Job Responsibilities:

  • Prepares treatment rooms and equipment at the beginning of the day and closes rooms down at the end of the day – making sure all equipment is turned off, garbage is emptied, and rooms are prepped for the next business day.
  • Preps for the clinician each morning for the day ahead including reviewing patient history and providing clinician with a “playbook” for the day.
  • Escorts patients to treatment rooms and provides a warm welcome and makes them comfortable
  • Verifies patient information by reviewing medical history and confirming purpose of visit
  • Assists with patient clearances and obtains consents for treatments.
  • Prepares patients for treatments including drawing blood and applying topical numbing
  • Counsels patients by reviewing pre and post treatment care instructions.
  • Educates patients about products and services.
  • Maintains all treatment rooms by ensuring linens are clean, trash is emptied, and rooms are always impeccably clean, per Company protocols and standards.
  • Monitors and maintains public areas including bathrooms, tranquility room, and hallways throughout the day, stocking supplies and cleaning as needed.
  • Does laundry throughout the day per Company protocols and standards.
  • Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
  • Monitors supply levels and alerts purchasing department when supplies are running low/should be ordered. Assists with manual inventory counts as needed.
  • Continuously updates job knowledge by participating in educational opportunities and reading professional publications.
  • Secures patient information and maintains patient confidence by completing and safeguarding medical record and keeping patient information confidential.
  • Maintains safe, secure, and healthy work environment by establishing and following Company standards and procedures and by complying with all federal and state legal regulations.

Education, Experience, and Licensing Requirements:

  • High School Diploma
  • Bachelor’s degree preferred
  • Minimum 1 year experience working in a medical office
  • Experience with EMR (electronic medical records) and medical terminology
  • Basic computer literacy

Qualifications / Skills / Attributes:

  • Loves to serve others
  • Genuine people person – great people skills
  • Excellent Written and Verbal Communication Skills
  • Knowledge of / Familiarity with Infection Control
  • Highly organized and energetic
  • Attentive to detail and accuracy
  • Punctual and reliable
  • Patient and flexible yet with a sense of urgency
  • Ability to exert subtle motivation and influence – strong sales skills
  • Trustworthy
  • Team player
  • Understands/seeks to understand business and business operations
  • Professional appearance and behavior
  • Excellent Customer Service skills
  • Warm and friendly bedside manner

Work Hours/Location: This is a full time, permanent position which occasionally requires some before/after hours flexibility. The Medical Assistant needs to be able to arrive at least 30 minutes prior to opening in the morning and stay until the last patient/clinician has departed the practice.

Business hours are currently:

Monday 10am-5pm

Tuesday and Wednesday 10am-6pm

Thursday 10am – 7pm

Friday 10am – 5pm

We are not currently open for appointments on weekends but this is subject to change at any time and this position may be required to work weekends if needed.

Start Date: As soon as possible / looking to fill position immediately

Some of the Services Radiance Medspa Provides:

  • BOTOX & Juvederm
  • Body Contouring – Coolsculpting and Laser Liposuction
  • Facial Services – Peels, Hydrafacial
  • Laser Treatments
  • Laser Hair Removal
  • Hair Restoration
  • MicroNeedling
  • RF Skin Tightening

Compensation and Benefits:

  • Base Pay $17-20 per hour, based on experience
  • Team Commission based on Company performance
  • Paid Time off for holidays, vacation, sick days
  • Company sponsored health, dental and vision insurance available
  • Retirement savings plan with Company match available
  • Employee allowance/discounts for services and skin care products
  • An amazing team and work environment!